Administrators
What can an Admin do in USA Class?
Admins have access to manager and classifier functions and additional administrative tools such as managing users, simulating user roles, managing offices, and initiating requests from the Admin panel.
How should agencies decide who should be an Administrator?
It is recommended to select an individual who is familiar with your agency’s classification process and policy that can also manage appropriate access approvals for your agency. Because this role carries broad permissions, including user approval, role management, office management, and access to tools used by managers and classifiers, it should be assigned with particular care to someone who understands both classification workflows and the administrative responsibilities of the role.
Team Leads
What can a Team Lead do in USA Class?
Team Leads can review submitted major duties, return requests for further development, assign requests to classifiers, and view unassigned requests for the selected office.
How should agencies decide who should be a Team Lead?
Agencies should generally assign the Team Lead role to a lead or supervisory classifier, or another experienced classification professional, because the role involves reviewing duty content for classification readiness, making informed assignment decisions, and recognizing when work needs to be returned for revision. A regular administrator or other HR specialist may be well suited to manage access or workflow logistics but may not have the classification background needed to evaluate the substance and adequacy of submissions.
Managers
What can a Manager do in USA Class?
Managers can create requests, complete Position Details, develop or refine Major Duties, review requests assigned to them, and submit duty content for classifier review. Managers are responsible for confirming the accuracy of duties and responsibilities.
How should agencies decide who should be identified as a Manager?
Agencies should generally assign the Manager role to someone with direct knowledge of the position who can describe and validate the work being performed.
Classifiers
What can a Classifier do in USA Class?
Classifiers collaborate on PD development by assisting with Major Duties, developing Factor Level Descriptions, recording the classification standards or guides used, and completing the PD Builder phase by entering information including the position's title, series, and grade.
How should agencies decide who should hold a Classifier role?
Agencies should generally assign the Classifier role to qualified classification or HR staff who are authorized to perform classification work.