How do I access USA Class?
New users typically use an agency or office invitation link, sign in with Entra ID, verify their information, select a role, and submit their access request for review. Existing users sign in with Entra ID and go directly to the Request Dashboard.
Can I access USA Class through USA Staffing?
Yes. Eligible users may access USA Class from USA Staffing through the Classification area or other approved entry points, in addition to the standalone USA Class login page at Sign In.
How are roles assigned and access granted?
OPM administrators grant access to USA Class Admin Users. Admin Users then approve users and assign Manager, Classifier, Team Lead, or Admin User access, as applicable.
What if I cannot access USA Class after signing in?
First, confirm that you are using the correct entry path and account. If access still fails, contact your agency USA Class Admin User or support contact. If the issue appears related to broader USA Staffing account access, contact your agency USA Staffing contact or account manager.
Can a user have more than one office?
Yes. If a user is assigned to more than one office, the user can switch offices from the main screen. Click on the Offices tab in the navigation pane on the left side of the screen.
What can I do from the main screen?
From the main screen, users can start a new request, search for requests, open recent requests, sort or filter the request list, switch offices if assigned to more than one, access settings, report bugs, and use the Recycle Bin.
What do the request statuses mean?
In Progress means the request is still being worked in its current phase.
Submitted means the request has been sent forward for review in the workflow.
Completed means the request has reached the end of the PD Builder workflow.
Can I recover a deleted request?
Deleted requests remain in the Recycle Bin for up to 90 days.
Can I update my personal settings?
Yes. In Settings, users can update their name and time zone.