The frequently asked questions below are intended to assist agencies and Human Resources (HR) users in gaining a better understanding of the Structured Resume Review functionality in the USA Staffing system (USAS).
If you have additional questions that are not addressed, please contact your USAS Account Manager.
1. Are there resources available for this new feature?
All of the Structured Resume Review resources can be found on the USA Staffing Resource Center.
2. Is OPM still offering online training for Structured Resume Review?
Yes, OPM offers a self-paced online training course (approximately 3 to 4 hours) at no charge. The training, not specific to any one talent acquisition system, is designed to provide experienced HR professionals with the knowledge required to successfully manage a Structured Resume Review process. Please see Structured Resume Review Training Information for the registration instructions.
3. Will OPM be developing and/or providing anything regarding Subject Matter Expert
(SME) training?
The OPM online training provides resources that experienced HR professionals can use to train SMEs. The SME Review Assignment User Guide is available to assist the SME from a functionality perspective when conducting the review.
4. If SMEs aren't sure if a certain experience meets the threshold, where do they go for help making that determination?
The OPM online Structured Resume Review training, as well as the SME Evaluation Assessment Methods Guide, outline ways to help ensure that specialized experience requirements being evaluated in a Structured Resume Review process meet best practice criteria. In addition, the online training outlines how HR/assessment professionals should conduct a training and calibration session with SMEs prior to reviewing resumes to help ensure that all SMEs are interpreting the specialized experience requirements in the same way. OPM recommends that all SMEs participating in a Structured Resume Review process complete the training/calibration prior to rating.