The frequently asked questions below are intended to assist agencies and Human Resources (HR) users in gaining a better understanding of the Structured Resume Review functionality in the USA Staffing system (USAS).
If you have additional questions that are not addressed, please contact your USAS Account Manager.
1. How do we handle a situation in which an HR Specialist inadvertently accepts an evaluation that should have been returned to the SME for edit?
Are we able to reverse or overrule the acceptance and send it back to the SME for correction?
HR Users can Return to SME a single evaluation as long as all the other evaluations for that applicant have not been accepted.
2. On the 'SME Evaluations, Evaluations Progress' dashboard, does the 'Not Started' tally include tiebreaker evaluations?
No, tiebreaker evaluations start out in a 'pending' status, even if they are not yet assigned to an SME. Thus, tiebreaker evaluations are reflected under 'In Progress' on the dashboard.
3. What exactly is being displayed on the Tiebreaker Evaluations Overview of the SME Evaluations Dashboard?
The tiebreaker is a running count of how many tiebreaker evaluations are created. Each time the need for a tiebreaker occurs, the count increments. When the resume reviews are complete, the tiebreaker count will reflect the total number of tiebreakers that were required. Each applicant will only ever have one tiebreaker evaluation (i.e., tiebreaker evaluations are counted at the applicant level regardless of how many individual specialized experience statements the SME serving as the tiebreaker is presented to review)